1:1 inquiry

Humantech Co., Ltd. (hereinafter referred to as the 'Company') has the following personal information processing policy to protect users' personal information protection and rights and to smoothly handle users' complaints related to personal information.
This personal information processing policy is applied from the effective date, and if there is an addition, deletion or correction of changes in accordance with laws and policies, it will be notified through website notices (or individual notices) 7 days before the implementation of possible changes. .

Article 1 Purpose of processing personal information
The company uses the collected personal information for the following purposes.

① Receipt and management of purchase inquiries: confirmation of intention to purchase inquiries, identity identification and authentication to provide purchase consultation services, maintenance and management of customer information, prevention of illegal use of services
② Provision of products and services: Personal information is processed for the purpose of providing products and services.
④ Utilization for marketing and advertising: Development and specialization of new services (products), delivery of advertising information such as events, provision of services and advertisements according to demographic characteristics, identification of access frequency, or utilization of statistics on customer service use.

Article 2 Personal Information Processing Items
The company collects the following personal information for customer inquiry service.

① Customer
<고객문의>
[Required information] Name, contact information, email, inquiry product, inquiry content
[Optional information] None

Article 3 Processing and Retention Period of Personal Information
The company processes and retains personal information within the period of retention and use of personal information according to the law or within the period of retention and use of personal information agreed upon when collecting personal information from users.
The personal information items and periods retained by the company in accordance with relevant laws and regulations are as follows.
1. Act on Consumer Protection in Electronic Commerce, etc.
- Records on contract or subscription withdrawal: 5 years
- Records on payment and supply of goods: 5 years
- Records on consumer complaints or dispute handling: 3 years

Article 4 Destruction of Personal Information
In principle, the company destroys the information without delay after the purpose of collecting and using personal information is achieved.

Article 5 Provision of personal information to third parties
In principle, the company does not provide the user's personal information to the outside world. However, the following cases are exceptions.
1. When the user agrees in advance
2. In accordance with the provisions of the law or in accordance with the procedures and methods set forth in the law for the purpose of investigation, if there is a request from the investigative agency

The company supervises whether the consignee handles personal information safely by stipulating necessary matters so that personal information can be safely managed when consigning personal information processing business.
If the contents of the entrusted business or the consignee are changed, we will disclose it through this personal information processing policy without delay.

Article 6 Rights and obligations of users and legal representatives and how to exercise them
Users can exercise the following personal information protection rights against the company at any time.
1. Request to view personal information
2. Request for correction in case of errors
3. Deletion request

Article 7 Measures to ensure safety of personal information
① Administrative measures: Establishment and implementation of personal information internal management plan, minimization of personal information processing personnel, regular employee training, etc.
② Technical measures: Management of access rights such as personal information processing systems, installation of access control systems, encryption of unique identification information and passwords, installation of security programs, periodic updating and inspection of vulnerabilities, storage of access records.
③ Physical measures: Use of access control and locking devices such as computer room (data center) and data storage room.

Article 8 Civil Service for Personal Information
In order to protect customers' personal information and handle complaints related to personal information, the company appoints the relevant department and personal information manager as follows.

[Personal Information Protection Officer]
name :
Affiliation and position:
e-Mail :
Phone number :

Users can inquire about personal information protection related inquiries, complaint handling, damage relief, etc. that occurred while using all services of the company to the person in charge of personal information protection and the department in charge. The company will respond to and process inquiries from information subjects without delay.

Article 9 Remedy for Infringement of Rights and Interests
The information subject can inquire about damage relief and consultation for personal information infringement to the following institutions.
The organizations below are separate organizations from the company. If you are not satisfied with the company's own personal information complaint handling and damage relief results, or if you need more detailed help, please contact us.

Personal Information Infringement Report Center (http://privacy.kisa.or.kr / 118 without an area code)
Personal Information Dispute Mediation Committee (http://www.kopico.go.kr / 1833-6972)
Supreme Prosecutor’s Office Cyber Investigation Division (http://www.spo.go.kr / 1301 without area code)
National Police Agency Cyber Security Bureau (http://cyberbureau.police.go.kr / 182 without an area code)

Effective Date: September 02, 2020